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Account problem

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#1 Robs7707

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  • Posts: 7

Posted 13 February 2021 - 19:54

Hi !

I'm going to try to be clear explaining my problem:


I have an account name called "r0bwin" that had no email associated.

I could login to the store and to the game to play online using "r0bwin" in the email section with my password. 

It worked fine for many years until today, without changing my password, I can't login to the "r0bwin" account anywhere. I can only play offline and that is very upsetting.

I created this account with the name "Robs7707" a few years ago because I couldn't login to the forum using "r0bwin" and today i can't login anywhere.


Please anyone from the 777 studio could help me with that situation ?


Thank you in advance

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#2 Panthercules

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  • Posts: 16719

Posted 14 February 2021 - 14:57

Not sure why you were ever able to do that before, or why it no longer works.  Sounds like something you should submit a ticket for - you can use this link to do so:



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#3 Robs7707

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  • Posts: 7

Posted 14 February 2021 - 17:13

Thank you for your answer !


I submitted my ticket, let's hope I can get my account back...

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#4 R0bwin

  • Posts: 55

Posted 18 February 2021 - 13:17

I am extremely glad to announce that I got my account back and I am very satisfied with the customer support. 

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