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I need my account reset


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#1 Barkhorn1x

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Posted 01 July 2020 - 01:44

Getting a new PC so I'm going to need to log in.

 

My credentials haven't worked in like forever.  But that was not a problem as I play PWCG in off-line mode.

 

But it will be now as I need  to download the sim again.

 

So, what's my next move to get this sorted?


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#2 Panthercules

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Posted 01 July 2020 - 04:14

I don't think you really need to D/L the game again.  I haven't tried it for a couple of years, but the last time I tried I was able to simply make a copy of all my RoF files/folders and copy them over to my new machine, and it continued to work just fine.

 

You might need to redo some of your controller assignments, because Windows on your new PC might well assign different device IDs to your controllers and thus mess your settings up, but you should be able to do that while logged in offline like you do for PWCG.

 

However, I don't really understand your comment that "My credentials haven't worked in like forever" - my game won't even let me log in offline unless it has my credentials in the startup.cfg file, so how are you getting in to play PWCG unless your credentials are working?


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#3 Dutch2

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Posted 01 July 2020 - 08:20

I think he wanting to say I forgot my RoF password.
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#4 Barkhorn1x

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Posted 01 July 2020 - 11:43

Panther:

 

When I wrote: "My credentials haven't worked in like forever"...I meant trying to log-in on-line.  Offline works fine.

 

So I won't worry then and will port the whole thing over.  Thanks.

 

Dutch:

 

I changed the PW and it appears in the startup.cfg file so it's not a PW issue.


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#5 Panthercules

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Posted 01 July 2020 - 23:36

I don't get how your login info could work for offline but not online - once you get into the game's menu screen (to login) I don't know why it would check again after having already checked validity to get that far, but then again I have no idea how it really works so can't say for sure.  At any rate, I think you should be OK by just copying over instead of re-installing, but no guarantees (just because it used to work that way doesn't necessarily mean it still does, but with any luck it will).  If for some reason you do have a problem it would probably be worth submitting a ticket and seeing if they can fix your credentials for online while they're at it - it may take a little while but people still seem to be getting a reasonably timely response from them, even after all these years.


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#6 Barkhorn1x

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Posted 02 July 2020 - 12:51

Oh I agree it is strange.  Especially since the PW reset worked and the cfg file has the correct credentials.

 

Got a link for the ticket handy just in case?


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#7 Panthercules

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Posted 02 July 2020 - 22:19

Oh I agree it is strange.  Especially since the PW reset worked and the cfg file has the correct credentials.

 

Got a link for the ticket handy just in case?

 

I'm pretty sure this link will get you to the place to submit a ticket:  https://riseofflight...equest/nologin/


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#8 Barkhorn1x

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Posted 03 July 2020 - 13:05

I'm pretty sure this link will get you to the place to submit a ticket:  https://riseofflight...equest/nologin/

Thanks man. We'll see what happens in a week or so.


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#9 Barkhorn1x

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Posted 16 July 2020 - 22:48

SO...

 

I ended up opening a ticket because some files just would  not copy from my remote drive to the new PC.

Got my account reset.

Got the new download updated/registered.

Copied over my skins/missions, etc.

 

The only things that have got me stumped are:

1. Joystick/keystroke settings.

2. Aircraft response curve settings

 

...how - specifically - do I copy those over from my back-up?

 

Thanks.


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#10 Panthercules

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Posted 17 July 2020 - 02:29

Glad you got it sorted, at least so far.

 

Been a while since I tried it, but IIRC all you need to do is copy the Rise of Flight\data\input folder from your old/backup copy to your new RoF installation.

 

It might be possible to only copy some of the individual files in that folder, but if you copy the whole folder you're sure not to leave any key files behind.

 

Good luck!


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#11 Barkhorn1x

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Posted 17 July 2020 - 13:22

OK, I'll try that then.


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