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Forgot login eMail !


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6 replies to this topic

#1 Catfish

Catfish
  • Posts: 1506

Posted 08 May 2020 - 16:56

Hello,

i have not installed RoF for five years or so, now my SSD died, had to reinstall all and now cannot remember which email-address i have used back then to login online. I gave up this adress long ago and also use another here. So it is not the one i use here, maybe i had another at Aerosoft or wherever. I think i used ottowels or Otto.wels @ something, but i tried a lot and not one worked.

Was flying online as "Catfish", "Krazy Cat" or "Kater Murr" recently. I have bought all planes and campaigns; is there any Chance someone from the RoF Team can help me - i even remember the Password, but not the address.

 

Sorry for the fuss.

 

Greetings, Catfish


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#2 Panthercules

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Posted 08 May 2020 - 18:22

I think they can probably fix this for you - just submit a ticket:  https://riseofflight...upport/request/


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#3 Catfish

Catfish
  • Posts: 1506

Posted 08 May 2020 - 20:41

Thanks, have written a message to said link   :icon_e_salute:


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#4 Catfish

Catfish
  • Posts: 1506

Posted 11 May 2020 - 19:46

Still no answer.


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#5 Maronho

Maronho
  • Posts: 7

Posted 12 May 2020 - 11:21

Still no answer.

I'm having a similar situation with customer support. :(


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#6 Catfish

Catfish
  • Posts: 1506

Posted 12 May 2020 - 21:18

I have found my original eMail address again, and i can login online in the game with it - so all ok here again.

Well i addressed them just before the weekend, maybe they need a bit of time .. will look arounfd now and then, wish you all the best.


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#7 Flying_Falcon

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Posted 13 May 2020 - 15:30

Glad to hear that you found it! Don't know why it's taking them that long.


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S! :icon_e_salute:

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