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I did not get the plane even when I bought it ?!


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3 replies to this topic

#1 VLK5

VLK5
  • Posts: 3

Posted 01 October 2018 - 05:58

Hi I bought Fokker VIIF as a gift, they sended me approvement zhe purchase was completed but they didn't asked me for whom I want the gift and I haven't that airplane neither, what can I do ?


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#2 J2_Bidu

J2_Bidu
  • Posts: 1107

Posted 01 October 2018 - 06:32

Well, assuming you want it for yourself, go to the "Profile" menu, then the "License Keys" menu, and you can see the keys you purchased. You can then insert your key number and press "Activate".


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#3 Odovacer

Odovacer
  • Posts: 89
  • LocationNova Scotia, Canada

Posted 01 October 2018 - 14:10

Just out of curiosity, if it was meant as a gift and VLK5 received it instead, would the OP just be able to hand over the License Key, or is that specifically linked to an account?
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#4 Panthercules

Panthercules
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  • Posts: 16178

Posted 01 October 2018 - 16:40

The last time I bought planes as gifts, they gave me the codes and I had to give/send the codes to whomever I wanted to get the gift. In any event, IIRC those gift codes should be shown on your license key/purchases screen.


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