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NEED ADMIN ASSISTANCE


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#1 GodHand1

GodHand1
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  • Posts: 1

Posted 18 September 2017 - 01:14

Email me here at <deleted>

 

Haveing trouble with the core game itself in registering what I have bought.

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#2 HotleadColdfeet

HotleadColdfeet
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Posted 18 September 2017 - 02:09

Hello GodHand! Did you buy your previous planes from the ROF store here online? If so...I afraid you're in bad luck. You cannot mix and match purchases from the ROF store and from the Steam store. Once you buy planes from one source, you cannot buy them from the other and apply them to your account. It sucks, but that's the way it is.  :icon_cool:


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#3 Panthercules

Panthercules
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  • Posts: 15733

Posted 18 September 2017 - 03:13

Welcome to the Forums!  Sorry you're having trouble.

 

Generally, not a good idea to post your e-mail address here (and not likely to elicit a response from the devs anyway).  As Hotlead pointed out, if your problem is that you've bought DLC from both the RoF store and Steam, you're likely out of luck - you cannot mix content bought from both places on one account.  If it's some other problem, your best bet is to submit a customer support ticket, here:    https://riseofflight...t.com/support/ 


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