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Getting #5: License Key Not Activated on Login


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#1 Mike9606

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Posted 02 March 2015 - 16:46

So Yesterday I bought the Sikorsky S-22, but ever since when I try to log in I get the above error, despite the website saying my keys are activated.


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#2 Ben_Twings

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Posted 02 March 2015 - 17:56

So Yesterday I bought the Sikorsky S-22, but ever since when I try to log in I get the above error, despite the website saying my keys are activated.

 

Are you running the free to play version of the game and Is the S22 your first bought plane?

 

If yes to both, it could be that your activation expired around the same time you bought the plane. While logged into the website, you could try going to your licence keys page and entering the demo key: 77777-77777-77777-77777-77771


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#3 Mike9606

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Posted 02 March 2015 - 18:04

Are you running the free to play version of the game and Is the S22 your first bought plane?

 

If yes to both, it could be that your activation expired around the same time you bought the plane. While logged into the website, you could try going to your licence keys page and entering the demo key: 77777-77777-77777-77777-77771

 

Yes to both of those, but it says invalid key when entering that code. Does anyone else have an idea on what I can do to fix this?


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#4 Ben_Twings

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Posted 02 March 2015 - 18:24

Yes to both of those, but it says invalid key when entering that code. Does anyone else have an idea on what I can do to fix this?

 

Have you tried doing the same via the "Activate Demo Access" option on the game's login screen?


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#5 Mike9606

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Posted 02 March 2015 - 18:29

All that does is bring me to my profile page.


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#6 =HillBilly=

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Posted 02 March 2015 - 20:47

removed


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     So Long, and Thanks for All the Fish

 
 


#7 Mike9606

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Posted 02 March 2015 - 22:07

When you say login,does that mean start the game and login online?

Yes.


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#8 Panthercules

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Posted 03 March 2015 - 01:51

Hmm - your best bet might be to e-mail the devs and see if they can figure out why your login isn't working:  rof@777studios.net


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#9 Quax_Server

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Posted 05 March 2015 - 11:44

I have the same problem.
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#10 Quax_Server

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Posted 07 March 2015 - 10:01

I got no answer, but it is working again !
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#11 Guest_McLean89_*

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Posted 07 March 2015 - 14:21

I got the same error and it's still doesn't work :( 


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#12 Mike9606

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Posted 07 March 2015 - 20:36

Well, after playing other games I came back and the issue still exists, and still no response to ym support ticket. I'm gonna send an email now I guess.


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#13 frog7

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Posted 09 March 2015 - 15:07

Hi All i have this problem i bought the game from steam i activated the license number and go back to game but when i log in to play it reads license code not activated. 


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#14 phirebird27

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Posted 10 March 2015 - 20:38

i have the same problem. i found a steam discussion about it. one of the guys has found a solution but it is not posted at the moment.

http://steamcommunit...74394223454677/


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#15 phirebird27

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Posted 10 March 2015 - 20:45

 by the way frog the discussion above is yours.


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#16 Woki

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Posted 11 March 2015 - 05:17

same here..just bought channel edition with 2 DLC and already activated in roff and i can see my channel and 2 DLC already activated but im still unable to play says the license key is not activate

this one of game that i think too complicated with registration


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#17 Zak_1CGS

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Posted 11 March 2015 - 15:32

Gentlemen, we're sorry for the delays with the replies from customer support team. If your unanswered ticket is more than 1 week old, please, submit it once again. If it is relatively fresh then please wait for our cs guy to get to it and provide you with neccesary assistance


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#18 frog7

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Posted 13 March 2015 - 14:30

Hi i had problems with license key activation but happy to say i sent ticket off and support helped me get the game up and running. thank you support. 


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#19 phirebird27

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Posted 13 March 2015 - 21:00

what did they tell you to do? ive already sent a ticket and im getting frustrated looking for solutions.


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#20 frog7

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Posted 14 March 2015 - 12:14

what did they tell you to do? ive already sent a ticket and im getting frustrated looking for solutions.

I explained my problem then they asked me to send a screen shot of my Steam license Key...i had a reply saying it was all ready activated so i went back to game used my log in E mail and pw and went right in. its odd coz they said there was not  a problem but i hadn't been able to play i kept getting license key not activated.  


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#21 magicayrton

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Posted 02 May 2015 - 20:14

Gentlemen, we're sorry for the delays with the replies from customer support team. If your unanswered ticket is more than 1 week old, please, submit it once again. If it is relatively fresh then please wait for our cs guy to get to it and provide you with neccesary assistance

 

I have the same problem.. it's very annoying to say the least.. please help, I want to play the game!


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#22 Azkaltia1

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Posted 28 May 2015 - 06:25

Hi all, I have a variation on this problem. I first discovered ROF a while back and tried out the free planes. Recently, I decided to buy the Channel Battles Edition and one DLC through Steam which meant downloading the game through Steam. I used the same email adress and hence the same login.

 

Now I whenever I try logging in I get "Error N°5 - Licence Key Not Actived" and cannnot login through the game, although the keys are activated when I consult my "Profile". 

 

I sent a support ticket so I'm hoping this situation is quickly resolved.

 

If anyone knows how to fix this, I'm all ears  :(


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#23 ruskky

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Posted 28 May 2015 - 07:32

Same with me, also purchased Channel Battles via Steam, my user details on the site show Licence is activated but when logging in with the game same "Error 5 Licence Key not activated" message.

 

How annoying is this, you pay for the game and cant get to fly, anyway hopefully tech support will sort it out.


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#24 102nd-YU-Shtele

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Posted 28 May 2015 - 10:15

Same here... Ticket sent to Customer Support.


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#25 ruskky

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Posted 28 May 2015 - 12:40

Fast action from the support team :icon_e_smile:  many thanks guys, problem fixed.

Up and flying,

 

Cheers.


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#26 Azkaltia1

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Posted 28 May 2015 - 15:11

Problem solved as well by sending a ticket including screen captures of my licences. Up and away!

 

Cheers


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#27 pauric59

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Posted 02 March 2019 - 23:24

I have never in my many years and many purchases of flight sims have had so many problems with a game. Very disappointed with the bugginess of ROF. I guess its back to Microsoft flight sim.


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#28 J2_Bidu

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Posted 03 March 2019 - 13:07

I have never in my many years and many purchases of flight sims have had so many problems with a game. Very disappointed with the bugginess of ROF. I guess its back to Microsoft flight sim.

 

Maybe if you just describe what has been happening to you someone here can help. There's lots of community experience to help you before you actually need to contact support. Unless maybe if you bought a second-hand game CD.


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#29 Kasu1

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Posted 01 August 2020 - 02:16

I have never in my many years and many purchases of flight sims have had so many problems with a game. Very disappointed with the bugginess of ROF. I guess its back to Microsoft flight sim.

Same to me !  It is really terrible and I'm very angry and upset :icon_e_sad:

 

After many years of playing Rise of Flight only offline exclusively, today I've bought various items frome the store (Fokker Dr.VIII, Pfalz D.III, Mods for the S.Ea5).  All the keys, even the purchased ones are listed as green/acitivated.

 

And if I try to get online, I get the same mysterious Login Error #5 License Key not activated as, as discribed by many others above and on steam forum (but I've no steam version; I've bought my R.o.F DVD editon in retail).

 

And there it is:  I've spent money in the store for getting the airplanes and mods, but in the same way I'm not allowed to go online (for whatever reason), which causes my products - for which I've bought before - to stay inactivated and not accessible.  I can switch into offline mode without problems, but the new products are still not accessible to me and stay greyed out --> because the online mode is not possible.

 

This is a whole bunch of BS and not acceptable Mr. Williams & Co :icon_mad:

 

Wheter you get it working or GIVE THE MONEY BACK to me !!!!!

 

I've already opened a support ticket because of this pathetic issue but still didn't get any answer.

 

I'm very disappointed !!!!

 

:icon_e_sad:


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#30 Panthercules

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Posted 01 August 2020 - 02:49

Sorry you're having problems - something they did with these latest updates has really hosed up a lot of folks for some reason, but almost everybody seems to have been able to get past it and get it working again, fortunately.  Have you done the update dance as noted in many of the similar threads on this problem?


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#31 Kasu1

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Posted 01 August 2020 - 03:18

Sorry you're having problems - something they did with these latest updates has really hosed up a lot of folks for some reason, but almost everybody seems to have been able to get past it and get it working again, fortunately.  Have you done the update dance as noted in many of the similar threads on this problem?

Hi Panthercules !  Thank you for your kind response. 

 

Yes, of course; I've done the update-dance already more than twice.  Before opening the support ticket, and before posting my post full of upset on this forum, I've almost read every post I could find on internet regarding this issue, and there are a lot of posts.  All these investigations took me a lot of hours, but no luck.

 

Hopefully the support will answer as soon as possible - BECAUSE I STILL LOVE THIS GAME R.O.F !!!!  To me it is still one of the best and most difficult combat sims a flight sim enthusiast like me can get, even for  today.  It's nothing else but a real gem !!!!

 

Thank you very much dear Panthercules for your awesome Mod's pack - https://riseofflight...-favorite-mods/

 

All the best.


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#32 Arty_Effem

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Posted 10 August 2020 - 19:14

 

 

.

 

I've bought my R.o.F DVD editon in retail.

 

 

 

 

DVD versions are known to give trouble  If you're running the DVD version, delete it and download the free-to-play version from the website.  You won't lose any content.


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